Privacy Policy

Last updated: September 10 2025

At GTM Tools USA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

Personal details: name, email, phone number, billing/shipping address.
Payment details: processed securely by third-party providers (we do not store card numbers).
Account information: login credentials if you create an account.
Usage data: IP address, browser type, pages visited, and actions taken on our site.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support in English and Spanish.
Send order confirmations, invoices, and shipping updates.
Improve our website, services, and marketing.
Comply with legal obligations (e.g., taxes, fraud prevention).

3. Sharing of Information

We do not sell your personal data. We may share your data only with:

Payment processors for secure transactions.
Shipping and logistics providers to deliver your orders.
Service providers for website hosting, analytics, and email communication.
Authorities, if required by law.

4. Cookies & Tracking Technologies

Our website uses cookies to:

Improve browsing experience.
Remember language and currency preferences.
Analyze website traffic.
Personalize marketing offers.

You may disable cookies in your browser settings, but some features may not work correctly.

5. Your Rights

Depending on your location, you may have the right to:

Access and request a copy of your data.
Correct inaccurate or outdated information.
Request deletion of your personal data.
Opt out of marketing communications.
For California residents (CCPA): request disclosure of collected data and opt out of data sharing.
For EU residents (GDPR): additional rights including data portability and objection to processing.

To exercise your rights, contact us at: info@gtmtoolsusa.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure.

7. Data Retention

We keep your information only as long as necessary to fulfill orders, comply with legal requirements, and resolve disputes.

8. Children’s Privacy

Our website is not directed at children under 16, and we do not knowingly collect their data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date.

10. Contact Us

If you have any questions, please contact us:
Email: info@gtmtoolsusa.com
Phone: +1 (309) 217-9820